+ Why a member fee?

The BOOM membership covers the administrative costs that allow for a premium service to be provided to you. You will receive consistent, reliable, and responsive communication, timely scheduling via your lead coach and ongoing customization of your programming by your coaches behind-the-scenes to best support your needs. Evaluation and re-evaluation analysis, data analysis, managing equipment needed for movement and recovery sessions, and identifying other necessary resources are included in your member fees.

+ Why do we need a membership commitment?

At BOOM, we don’t believe in tricks, or shortcuts to health and fitness. In order to experience the true possibilities for growth in well-being and change in your performance, we ask you to commit to a minimum of one month, fully engaged in BOOM’s customized care and integrated approach.

+ How do I pay? Can I use insurance?

Payments are made via EFT with monthly automated transactions after you have signed your membership agreement forms. We do not take insurance for BOOM services at this time.

+ Can I freeze my BOOM services and membership?

You may request to put your membership on hold for up to 1 month. The request must be approved via BOOM administrator with hold form signatures completed by both parties. You will automatically be charged for continued membership at the conclusion of the freeze period.

+ How do I cancel my BOOM services and membership?

All EFT’s and monthly memberships can be cancelled for any reason by submitting the BOOM membership cancellation form and paying all outside balances in full. The membership cancellation form may be requested and returned to: chat@booteam.com. The cancellation form must be received by the BOOM team by the 23rd of the month, in order to allow time for processing and to prevent automatic EFT withdrawal for the subsequent month.

+ Why evaluate?

Because your optimal state of health and wellness are unique to you, based on your background and your goals, BOOM can only support you in working toward that optimal state by assessing your movement, recovery, nutrition, and mindset at the start of your BOOM team training. You will receive one evaluation in each of the four BOOM sectors, conducted by each of the sector coaches, who are professionals in their field. Each coach will summarize and report the findings from your evaluation and the team will integrate the information from all sectors to better understand you as a whole person and design a program that is responsive to and supportive of you. A synthesized report of all BOOM sector evaluation information, including recommendations for the scope of your training program, will be shared with you.

+ Why Re-Evaluations?

To allow for the BOOM team to responsively adjust and tailor your integrated program in a way that motivates you and suits your goals, we provide regular re-evaluations. Re-evaluations are similar to initial evaluations, but simply assess progress made since the previous evaluation and clarify ongoing goals or new areas of focus for your training. Re-evaluations will be scheduled into your regular BOOM sessions and does not create an additional time expectation for you. These re-evaluations are provided every 3-6 months, depending on the frequency of your BOOM training, and each includes an updated summary of findings and report that references your previous findings.

+ Why do we make initial recommendations for frequency ?

BOOM’s approach that offers multi-sector programming as well as integrated-sector sessions is unlike other health or wellness programs. You may not know how much time or effort you want to invest in your training, so our team calculates a recommendation for individual sector and integrated-sector sessions after understanding what your goals are and where you’re starting from and arriving with a suggested frequency and volume that will best enable you to progress in the way you intend to. We are happy to discuss these recommendations and ultimately, you decide how deeply you engage in the BOOM training process.

+ Can this frequency change?

The BOOM team recommendations for frequency will be re-visited at each re-evaluation cycle and would be adjusted based on your health and fitness needs. You may make changes to the level of your membership commitment (sessions per week/month) by notifying BOOM by the 23rd of the month prior to the next monthly billing cycle.

+ What types of services are offered?

BOOM services include movement sessions, mindset sessions, nutrition sessions, recovery sessions and any integration of 2 sectors together. Services are offered in person or virtually at the convenience of the client and coaching availability.

+ Is there a difference in cost for in person vs virtual services?

No. Due to BOOM’s highly customized program and distinct level of professional care done in both types of sessions, the cost is equal.

+ Can I only train in one BOOM sector?

Because we believe so strongly in the inseparable contribution of all BOOM sectors to overall health, fitness, and well-being, participation in the full scope of them is necessary to train with BOOM. It is not only part of what separates BOOM from traditional gyms and other training programs, this integrated approach allows for greater benefit and progress in each area, because of the work in the other areas.

+ What are integrated sessions?

Integration between two or more BOOM sectors allows for collaborative care during your session. This can be a combination of any of the 4 sectors (mindset, movement, recovery, nutrition) and will be recommended by the team in a format that best serves you as a client while allowing for efficient use of your time.

+ Do you have group sessions?

NO, due to the personalized nature of the services we offer, we do not offer group sessions.

+ Where are services offered?

In person services are offered in Boston MA, at your place of work, home, or private club. Virtual services are offered anywhere, anytime wherever is most convenient for you.

+ When can I schedule?

You can schedule whenever your schedule allows Monday – Friday 5 am- 8 pm in any time zone, anywhere in the world. Saturday—Sunday upon BOOM team availability

+ Can I have guests in my session?

If agreed upon with your coach, a guest can be allowed for limited sessions at an additional cost.

Please note – your boom program is created specifically for your needs, while we understand that you may have guests from time to time additional fees may be incurred for programming adjustments needed to be made to accommodate your guest.

+ What health and safety measures is BOOM taking with COVID-19?

Health and safety at BOOM is a number one priority for our clients and our team. All coaches and clients are required to be vaccinated for in person sessions. All facilities utilized by BOOM are to meet health code standards.